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the metacom way

About Us

Our highly skilled team is committed to developing innovative technologies and providing professional customer support.

Vision

To Design, build and implement world-class, innovative ICT solutions that make a positive difference to the lives of our customers, partners and staff.

Mission

To make our customers radically successful through the application of innovative ICT Technology.

We do this by:
  • Providing a seamless, reliable, customised solution
  • Integrating services on top of technology excellence
  • Delivering with agility and passion
  • Building trusted-partner relationships
Value Proposition

Metacom aims to be your One Partner by:

Creating cost-effective value:
  • through innovative technology excellence
  • tailored, from experience, to your industry
  • and never wavering from focusing on your success
The Metacom Way

Delivering the impossible for our customers!

Every action and decision is guided by:
  • Freedom with responsibility
  • Innovation with focus
  • Entrepreneurialism with rigour
  • Teamwork and respect
Vision

To Design, build and implement world-class, innovative ICT solutions that make a positive difference to the lives of our customers partners and staff.

Mission

To make our customers radically successful through the application of innovative ICT Technology.

We do this by:
  • Providing a seamless, reliable, customised solution
  • Integrating services on top of technology excellence
  • Delivering with agility and passion
  • Building trusted-partner relationships
Value Proposition
Creating cost-effective value
  • through innovative technology excellence
  • tailored, from experience, to your industry
  • and never wavering from focusing on your success
The Metacom Way

Delivering the impossible for our customers!

Every action and decision is guided by:
  • Freedom with responsibility
  • Innovation with focus
  • Entrepreneurialism with rigour
  • Teamwork and respect

Leadership Team

Réan van Niekerk

Chairman

Réan is a technology architect, innovator, serial entrepreneur, skipper, pilot and family man.

CEO and founder of Metacom, with a strong foundation in the military and military-based systems, he has been the key architect and developer of numerous business and engineering systems in a career spanning more than 25 years. Réan believes that technology should be seamlessly integrated into our everyday lives.

Craig Tate

Chief Executive Officer

Craig has spent his career building stuff - initially as a civil engineer in Africa, Europe and the Middle East and then as an investment banker and private equity investor to corporates globally. He has worked across industries with a primary focus on the technology, media and telecommunications space over the years.  

Craig’s real passion, however, lies in helping people achieving their potential and in building effective teams. 

In his spare time, he is a lover of family, the outdoors, sport and travel. 

Marius Visser

Chief Marketing Officer

Marius has actively been involved in the development and delivery of innovative solutions to the IT and Telecom industries for more than 25 years. During this time, he has been responsible for the development and deployment of solutions ranging from managed telephony, transaction platforms, SD-WAN and more across numerous countries. 

He has a firm belief in creating value through innovation and a passion for solving the needs of our supportive clients and as such loves nothing more than engaging with our clients and partners in order to create value.

Our Journey

Metacom delivers any data, anywhere in the world, reliably, securely and cost-effectively. We currently operate in more than 20 countries around the world, with a sizable footprint in Africa. We custom design hardware and software in order to provide seamless high availability network connectivity across a converged communications platform. Our managed network services are trusted by some of the largest retail, financial, medical and industrial enterprises for flawless network connectivity, in challenging markets.

We integrate a wide range of wired and wireless technologies including GSM LTE, Satellite, short-range radio and fixed-line systems such as Fibre, ADSL and Diginet into a high-quality SD-WAN service.

Our Support Service Centre (SSC) constantly monitors and maintains system integrity to ensure exceptional reliability.

All Research and Development, manufacturing and remote engineering support is based at our head office in Cape Town, South Africa; with support capability in all major centres serving local and cross-border clients.

2001

A star is born | Metacom Incorporated

2002

Released our first GSM-enabled telemetry product, the MC201 for remote monitoring, meter reading and control.

2003

Metacom was the first company to establish Corporate Access Point Node (APN) infrastructure on both the MTN and Vodacom GPRS networks. We were at the forefront of establishing machine-to-machine GPRS communications.

2004

Launched the Cell PAD product for transferring financial data and credit card authorisations from EFT terminals, POS devices and ATMs to banks. The success of this implementation led the way for Eskom and other utilities to embrace our GPRS communications solutions. The MC402 Remote Router and the Base Router Server was launched for SCADA communication solutions.

2006

Our MC601 Intelligent Router offered seamless integration of Ethernet or Serial Port-based equipment for secure inter-company WAN communication. The MC601’s rapid deployment capability enabled a move away from limited fixed-line solutions by offering a secure and reliable alternative communications infrastructure.

2008

The MC402 Remote Router underwent a complete upgrade, allowing transparent IP-based communications to the serial port of legacy industrial equipment. Previously isolated equipment like RTUs, QOS monitors, protection equipment and controllers can now be securely accessed, with each device having its own IP address.

2009

Metacom expanded its Core MPLS Network to include satellite and ADSL technologies that will seamlessly interface and interconnect to the entire existing infrastructure. This offered our customers an even wider choice of communication network technologies to cover every possible location in the most cost-effective way.

2010

Introduced the MC602 Remote Satellite Solution, a shoebox-sized satellite ground station that can be quickly and easily installed at the most remote sites. By now there is at least one Metacom device in every town in South Africa, as well as on many farms and other rural sites.

2011

The MC604 (HSPA) Intelligent Router, the latest generation of our remote routers, comes with onboard intelligence offering advanced routing options so that it can operate securely and cost-effectively in any conditions. The MC604 can be programmed to follow client business rules, as well as remote updates and maintenance.

2014

Metacom acquires 100% of Stellenbosch-based hardware development company, Multenet making us the strongest player in South Africa in our market niche, serving financial, industrial and commercial clients who need reliable, secure, low-cost communications.

2015

Metacom’s new NanoPAD launched which offers faster, safer EFT transactions at a lower price.

2016

MC614 Intelligent Router launched to improve communication options to remote stores and branches. MC412 Intelligent Router platform unveiled.

2017

Managed Wi-Fi services together with retail analytics launched in order to provide our customers with a competitive advantage. MC712 and MC731 Multimedia players released, enabling quality retail radio and video content streaming.

2018

Metacom proudly launches the MC6000 Enterprise router as part of a nationwide rollout for one of our biggest customers, offering in-store connectivity, Wi-Fi, Multimedia & Audio from one device.

2019

Metacom officially launches the Metacom SD-WAN solution offering, a game changer for Metacom partners and clients, which extends our exciting product and solution offering to include a comprehensive managed VoIP solution.

2020

A year that will go down in the history books for all the wrong reasons – the devastating COVID-19 pandemic causes havoc. Metacom works with partners to minimize the impact and uses the opportunity to optimize and solidify services and internal structures. Employing a new managing executive and improving internal structures to ensure cost-effective services to our clients.

2021

Metacom rebrands, relaunches and reconnects with our clients through cost-optimised services, showing sustainable growth in a difficult COVID impacted market. Our focus remains firmly on making our clients radically successful by delivering cost-effective value. Metacom rolls out SD-WAN in forecourts across Africa and our store of the future environment is embraced by some of the largest quick service restaurant groups in Africa.

The Metacom Way
New Announcement | Metacom
01 - 09 - 2021

A star is born | MetacomIncorporated

2002

Released our first GSM-enabledtelemetry product, the MC201 for remote monitoring, meter reading and control.

2002

Metacom was the first company to establish Corporate Access Point Node (APN) infrastructure on both the MTN and Vodacom GPRS networks. We were at the forefront of establishing machine-to-machine GPRS communications.

2003

Launched the Cell PAD product for transferring financial data and credit card authorisations from EFT terminals, POS devices and ATMs to banks. The success of this implementation led the way for Eskom and other utilities to embrace our GPRS communications solutions. The MC402 Remote Route rand the Base Router Server was launched for SCADA communication solutions.

2004

Our MC601 Intelligent Router offered seamless integration of Ethernet or Serial Port based equipment for secure inter-company WAN communication. The MC601’s rapid deployment capability enabled a move away from limited fixed-line solutions by offering a secure and reliable alternative communications infrastructure.

2006

The MC402 Remote Router underwent a complete upgrade, allowing transparent IP-based communications to the serial port of legacy industrial equipment. Previously isolated equipment like RTUs,QOS monitors, protection equipment and controllers can now be securely accessed, with each device having its own IP address.

2008

Metacom expanded its Core MPLSNetwork to include satellite and ADSL technologies that will seamlessly interface and interconnect to the entire existing infrastructure. This offered our customers an even wider choice of communication network technologies to cover every possible location in the most cost-effective way.

2009

Introduced the MC602 RemoteSatellite Solution, a shoebox-sized satellite ground station that can bequickly and easily installed at the most remote sites. By now there is at leastone Metacom device in every town in South Africa, as well as on many farms andother rural sites.

2010

The MC604 (HSPA) IntelligentRouter, the latest generation of our remote routers, comes with onboard intelligence offering advanced routing options so that it can operate securely and cost-effectively in any conditions. The MC604 can be programmed to follow our client’s business rules, as well as be remotely updated and maintained

2011

Metacom acquires 100% of Stellenbosch-based hardware development company, Multenet making us the strongest player in SouthAfrica in our market niche, serving financial, industrial and commercial clients who need reliable, secure, low-cost communications.

2014

Metacom’s new NanoPAD launched which offers faster, safer EFT transactions at a lower price.

2015

MC614 Intelligent Router launched to improve communication options to remote stores and branches. MC412Intelligent Router platform unveiled.

2016

Managed Wi-Fi services together with retail analytics launched in order to provide our customers with the competitive advantage. MC712 and MC731 Multimedia players released, enabling quality retail radio and video content streaming.

2017

Metacom proudly launches the MC6000Enterprise router as part of a nationwide rollout for one of our biggestcustomers, offering in-store connectivity, Wi-Fi, Multimedia & Audio fromone device.

2018

Metacom extends our exciting product and solutions offering to include VoIP.

2019

A year that will go down in the history books or all the wrong reasons – the devastating COVID-19 pandemic causes havoc across the world – Metacom made every effort to work with our team and customers to ensure that we did everything possible to get through this unscathed.

2020

No better time than the present to reveal our new identity and brand reveal – Innovative CommunicationsTechnology. Delivered.

2021